Customer Reviews
Design could be better. Top of the grinder should overlap grinding area instead of going into it. Also this part where the herb is loaded is not deep enough. After some use this becomes an issue.
I was using an aluminum grinder but decided to upgrade to stainless steel.
My grind now is out of control fantastic and I'm actually needing to use less to roll and less in my pipe.
The cost of the grinder to the benefit of saving money on how much I spend each month for product makes me super happy.
Pluse the grinder is strong and solid and friends call it a work of art.
The grinder itself is great. However, the packaging and shipping were not so great. The package they put it in was a ripped box that the grinder itself completely fell out of including falling out of the velvet bag so it was unprotected during shipping and now has scrapes on it. For that kind of money they should make sure they ship it safely so that you don't get damaged products. I've updated my review to reflect the fact that Zach contacted me directly moments after completing this review to offer to rectify the situation in multiple different ways. There are not many companies today that stand behind their products and their services, or have this type of top-notch customer service. I would definitely purchase from Zach again.
Great stainless steel grinder. Does the job. A bit of a coarser grind than other grinders I've had but nothing problematic.
Had a minor issue with shipping label, but customer service was incredible and got me fixed up! As for the grinder this is my first time buying stainless steel after our aluminum one bit the dust after 5 years and I am very impressed, the grinder is the perfect size for me not too large or small. The weight is very heavy since it's stainless steel. So far its been working wonderfully absolutely crushes herb and I truly think this will last forever with a little proper care.